RMA Number Request

Future Corporation software products may be returned under the following terms:

If you are the first user of the Software and are not completely satisfied with it for any reason (excluding: Beta, Demonstration, Instalment, OEM, SDK or Subscription Software as set forth under their respective sections in the EULA) you may return it at any time during the thirty (30) calendar day period following the date of purchase subject to the following conditions:

(i) You must uninstall and where applicable Deactivate and/or Deregister the Software under the guidance and to the satisfaction of Future Corporation i.e. we must be able to confirm you have done this and provide a special utility to do so which is located in the root of VinylMaster Program DVD (Deactivate.exe);

(ii) Return any media and other associated materials including the hardware security device (if applicable) less shipping, handling, applicable taxes and any other non-recoverable costs;

All returns to Future Corporation must be accompanied by a Return Material Authorization number (RMA number);

Packages sent to Future Corporation without an RMA number will not be processed and no credit will be issued;

No returns will be accepted by Future Corporation, or its Affiliates and/or its Authorized Dealers after the thirty (30) calendar day period has expired.

 *Optional

Email  rma@iifuture.com

  Registered or Contact Details
Title
Contact Name
 
*Business Name
  Street or Postal Address
Address 1
Address 2
Suburb, Town, City
State, County, Province
Zip, Postal Code
Country
 
Email

Telephone

*Facsimile
Country
Area
Number
   
  Products NOT ELIGIBLE for Returns:
 
-   Beta Software
-   Demonstration (Demo) Software
-   Installment Software i.e. Software that you are paying off by installments
-   OEM software (purchased separately or pre-loaded on a personal computer by a computer manufacturer)
-   Product obtained as a Not For Resale Product
-   Product obtained through Future Corporation's ALP or MLP licensing program unless agreed to in a separate written contract signed by an authorized representative, see Legal
-   Software provided as a Software Development Kit or SDK
-   Subscription Software
-   Trial Evaluation Software
   
Product to Return
Version 
Product Serial Number (PSN)
   
Place of Purchase
Other Please provide details
Date of Purchase
   
Today's Date
   
   
Deactivation Code
Please Note:
The Deactivate Program is located in the root of VinylMaster Program DVD (Deactivate.exe)
   
 
  Reason for Return (please be concise)

 
Preferred contact method
Email Telephone Fax Post  
 
 

*Optional

So long as you meet the terms and conditions as set out in the documents on our Legal page we will issue an RMA number on a sheet for you to print out and include with your returned materials.